Privacy Policy
Effective date: 22 September 2025

1. Data Controller
Rosa Goblirsch
Carrer Joan Daurer 1, 1D
07007 Palma de Mallorca, Spain
Email: holahelp.services@gmail.com

2. Collection and Use of Personal Data

a) When visiting the website
When you visit our website, your browser automatically sends certain information to our server. These data (e.g. IP address, date, time, browser type) are temporarily stored to ensure the proper functioning of the website.

b) When using the contact form or email
If you contact us, we store the information you provide (e.g. name, email address, phone number, message) in order to process your inquiry.

c) When using WhatsApp or telephone
Messages and calls are processed using the contact details you provide.

d) Documents for administrative procedures
If you send us copies of documents (e.g. ID cards, rental agreements) to prepare official procedures, we store these solely for the purpose of providing the agreed service.

3. Sharing of Data
We share your data only when necessary to fulfill our contractual obligations (e.g. submission to authorities) or where there is a legal obligation to do so.

4. Data Retention
We store your data only for as long as necessary to achieve the purposes described above or as required by applicable retention laws.

5. Your Rights
You have the right to request access to, rectification, deletion, restriction of processing, data portability, and to object to the processing of your personal data.
Please contact us via email: holahelp.services@gmail.com.

6. Data Security
We use technical and organizational measures to protect your data against manipulation, loss, or unauthorized access.

7. Cookies
We use cookies to make the website more user-friendly. Non-essential cookies are set only after you provide your consent. (Further details can be found in our Cookie Policy.)

8. Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. The current version published on this website applies.